From message to accepted quote in minutes

Here's exactly what happens when a customer messages your KwikCost WhatsApp number.

Step 1

Customer sends a message

A potential customer texts your WhatsApp number with a job request. Could be a kitchen clean, a leaky tap, a full rewire — anything in your trade.

They can text, send photos, or even voice notes. KwikCost handles all formats.

"Hi, I need a quote for a deep clean of my 3-bed house please"

Step 2

KwikCost checks the postcode

The AI immediately asks for the job postcode and validates it against your service area. Out-of-area requests get a polite decline.

Proper UK postcode validation. Travel costs calculated automatically based on distance from your base.

"What's the postcode for the property? 📍"

Step 3

Collects customer details

Name, email (optional), and job address. Returning customers are recognised by phone number and greeted by name.

If they've used your service before, KwikCost remembers them and pre-fills their details.

"Welcome back Sarah! Is this for the same address as last time?"

Step 4

Asks trade-specific questions

Based on your trade, KwikCost asks exactly the right questions. For cleaning: how many rooms, kitchen/bathroom condition, oven needed? For plumbing: system type, access, radiator count.

Each trade has a custom question bank. The AI adapts based on answers — no irrelevant questions.

"Is it just the kitchen, or would you like bathrooms included too? Any oven cleaning needed?"

Step 5

Generates a professional quote

KwikCost assembles a price based on your day rate, historical calibration, trade-specific caps, and the job scope. A branded PDF is generated instantly.

The quote includes your logo, credentials, itemised breakdown, job photos, and T&Cs. Sent as a PDF link in WhatsApp.

"Here's your quote for the kitchen deep clean: £85–£95. [View PDF Quote]"

Step 6

Customer responds with one tap

The quote message includes interactive buttons: Accept Quote, Ask a Question, or Not Interested. One tap to accept — no phone calls needed.

If they accept, you get notified immediately. If they ask a question, KwikCost handles the follow-up conversation.

Customer taps [Accept Quote] → you get a push notification → job confirmed.

You stay in control

Choose approval mode: auto-send, spot-check, or review all
Set confidence and value thresholds for manual review
Edit the price before a quote is sent
Reject quotes with a reason (too complex, site visit needed)
Configure reply delay so the bot doesn't feel robotic
Customise the welcome message and follow-up reminders